Gaining a competitive advantage over the rest of your industry is both one of the thrills of running a business and a necessary part of your company’s survival. It all starts with getting to know your target audience. You can increase your revenue by 80% by focusing on customer experience (CX) alone. Your digital customer … Read more
With the recent news surrounding the coronavirus pandemic, like most business owners you are probably facing some tough decisions and even tougher times. Many are left wondering: What should I tell my customers? Should I close temporarily? How do I show that my business cares without seeming insincere? Or, What can I do with all … Read more
If you find yourself making any of these common customer interaction mistakes on social media, take the time to fix them now.
Oct. 3, 2014, is National Techie Day, so use these ideas to show your appreciation to tech-savvy employees.
Social networks are some of the most important and influential tools small businesses have at their disposal.
Businesses looking to optimize their Pinterest strategies should consider integrating the following in their methods.
Smartphones and tablets have revolutionized the realm of small business – from providing easier ways for consumers to connect to their favorite brands to allowing brick-and-mortar stores faster and more efficient ways to protect their data.
Social media marketing is a must-have for businesses these days, but not everyone knows how to use it effectively. Some businesses may not know all of the platforms available or how to tie them in with already established marketing practices.
Spreading awareness for business promotional items on social media allows companies to reach an array of potential consumers, whether they’re virtually sending coupons on Facebook or posting savings opportunities on Twitter.
Organizations that learn how to use the likes of photo-sharing site Instagram and the blurb-ridden Twitter could have a fun and easy way to promote product, advertise events and announce promotional giveaways.
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